This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use the website (https://proteahairboutique.com.au).

1. Personal Information We Collect

1.1. Information You Provide: When you visit our website, you may voluntarily provide personal information such as your name, email address, phone number, and other contact details through contact forms or when signing up for our newsletter.

1.2. Automatically Collected Information: When you access our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the website.

2. How We Use Your Personal Information

2.1. To Communicate with You: We use your personal information to communicate with you, respond to your inquiries, and provide you with information or advertising relating to our products or services.

2.2. For Booking Appointments: We use the personal information you provide to facilitate bookings through our external booking system. Please note that the booking system provider may have its own privacy policies governing the use of your information.

2.3. To Improve Our Website: We use the information we collect to improve and optimize our website (e.g., by generating analytics about how our customers browse and interact with the site).

2.4. For Marketing Purposes: With your consent, we may use your personal information to send you promotional emails or newsletters about our services, offers, and news.

3. Sharing Your Personal Information

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers that perform services on our behalf, such as the booking system provider, email marketing services, and analytics providers. These third parties have access to your personal information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.

3.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Cookies and Tracking Technologies

4.1. Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4.2. Analytics: We may use third-party Service Providers to monitor and analyze the use of our website.

5. Data Security

5.1. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

6.1. Access and Update: You have the right to access and update your personal information. You can do so by contacting us at the contact information provided below.

6.2. Opt-Out: You have the right to opt out of receiving marketing communications from us. You can do so by following the unsubscribe link in our marketing emails or by contacting us directly.

6.3. Data Deletion: You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Changes to This Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

7.2. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

8. Contact Us

8.1. If you have any questions about this Privacy Policy or our practices, please contact us at:

Protea Hair Boutique
Email: riettegrey@gmail.com

By using this website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.